SVAPOSERVIZI FLEX DELIVERY
We offer an even more flexible and personalized delivery service with Flex Delivery Service. Thanks to the possibility to choose between six different options, to guarantee a personalized delivery experience based on your needs.
How Flex Delivery Service works
Those who buy on Svaposervizi will be constantly updated on the progress of the shipment. Through a link sent via e-mail and / or text message, you can access a management area, both before and after the first failed delivery attempt, where you can choose up to six customization options.
The service provides by default the possibility to select a new delivery date or the choice of the collection point; but the flexibility does not end there because, if you want, you can allocate other delivery options:
Change the expected delivery date
The recipient can choose a new delivery date to be made within 3 working days following the originally scheduled one. In case of redelivery, it is possible to choose a date within 10 working days following the day of non-delivery.
Choose a new collection point between GLS Headquarters and Parcel Shop
The recipient can choose to have the shipment delivered to a GLS office or a parcel shop that are part of the area of competence of the office that reaches the original destination address.
Enter a new delivery address
The recipient can indicate an alternative delivery address to his own. Location and street must be within the managed area of the original destination.
Indicates a safe place for delivery
The recipient can choose to have the shipment delivered to a safe place (garden, garage, balcony) at the same delivery address.
Authorize delivery to the neighbor
The recipient can choose to have the shipment delivered to a neighbor at his own address.
European countries where Flex Delivery is available
Click on the individual country to see more details on the service provided.
Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Italy, Ireland, Luxembourg, Netherlands, Poland, Czech Republic, Romania, Slovakia, Slovenia, Spain, Hungary.
NOTE
All shipments made by Svaposervizi use the Flex Delivery service